Administration
24 Hour Emergency Contact
Handle Homeowner Phone Calls and Written Requests
Maintain Complete Homeowner and Tenant Information Records
Process Closing Documents, Including:
      Mortgage Questionnaires
      Certificates of Insurance
      22.1Disclosure Statements

Maintain Correspondence Files
Prepare and Process Information Mailings:
      Newsletters
      Meeting Notices
      Budgets
      Project Notifications

Administer Association Insurance Policies
Rules and Regulations Enforcement
Architectural Control Monitoring
Attend Board Meetings
      Prepare Agendas and Meetings Packets

Maintain Contractor Information, Including:
      W-9 Information per IRS Requirements 
     Certificates of Insurance

Website Development

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 Accounting and Financial
Timely Preparation of Financial Statements
Process Disbursements
Assessment Billing
Process Assessment Payments
      Including ACH Payments
Collections of Assessments
      Initiate and Monitor Legal Action When Required
Budget Preparation
Coordinate Audits and Tax Services
Monitor Investments
Coordinate Reserve Studies
                
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Maintenance
 

On Staff Maintenance Division
      
Epitome Maintenance Team (EMT Construction)
Handle Routine and Emergency Maintenance Requests
Provide Work Order Status Reports
Scheduled On-Site Property Inspections
Obtain Bids From Approved Contractors
      Routine Maintenance
      Special Projects
Coordinate and Manage All On-Going Maintenance
Coordinate and Supervise Special Projects

                        

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